1. CARRIERS:

We work with the following carriers:

-MRW: National shipments in the Peninsula, the Balearic Islands and Portugal

-SEUR: National shipments Spain in Peninsula and Balearic Islands

-UPS : International Shipping

-CORREOS: Shipments to the Canary Islands, Ceuta, Melilla and International

-GLOVO and SIMILAR: For deliveries in Madrid, with charge and management on behalf of the buyer.

-URGENT SHIPPING TODAY: Only for orders placed before 12:00h.


2. TRANSIT TIME:

-Shipping will be made from Monday to Friday once payment has been made (holidays not included).

-The transit time on the peninsula will be the one you choose on the payment page, from 24 to 72 hours to urgent same-day delivery orders. We recommend you pay special attention to this point if you are rushing your order.

-The transit time for *shipments by standard UPS International is 2 to 5 *working days, sometimes this time can be extended if the order has to go through customs.


3. FREE SHIPPING:

All orders placed within Spain Peninsula and Portugal Peninsula, that do not exceed 10 Kg in weight and whose amount exceeds €80 VAT excl, will be sent with free standard delivery 24-72h as long as the customer does not select another option.

4. ORDERS:

All orders not included in section 3 will have a specific rate based on cost, volume and destination

5. SHIPPING COSTS:

The costs shown below *do not include VAT* and are general costs for standard shipping, these may vary depending on weight and/or dimensions

-Shipments Spain Peninsula from 7€

-Shipments Portugal Peninsula from 8,50€

-Shipments Madrid Community from 5,75€

-Shipments Balearic Islands from 8,76€

-Shipments to Canary Islands, Ceuta and Melilla from 15€

*Rest of shipping services on request.

6.SHIPPING TRACKING.

You will be able to track your shipments on the carrier's website once you have received the email or text message with the tracking code of your package.

7.INTERNATIONAL SHIPPING.

When ordering from outside the EU, please note that we ship all orders at the full declared value and are not responsible for any customs duties or taxes that may be applied to the package upon arrival. If the package is returned from customs, the original shipping charges will not be refunded and the return postage will be deducted from the refund if the order is cancelled.

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